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Everyone in your Wild Apricot database is a contact. A member is a contact who is assigned to a particular membership level. Members typically choose their membership level when they apply to membership through a membership application form. 

When someone visits your Wild Apricot site, the options available to them depends on whether they are a member or a contact, and on their member or contact status. A member can see their membership status on their member profile. A member's status can be updated manually by an administrator or automatically by the system.

Members and contacts can have the following statuses.

Member statuses

Active
A member in good standing with full member benefits (e.g. listed in member directory, access to restricted pages, etc). See Member and contact statuses.

Lapsed
A member who has lost membership privileges because of unpaid membership fees. A member's status may be set to lapsed if they have not renewed their membership within a certain period following their renewal date. A lapsed member does not receive automatic renewal notices or appear in member directories, and is not allowed to view member only pages, add comments to blog pages, or post or reply to forum topics. Unlike a suspended member (see below), a lapsed member can restore their membership by paying the renewal fee. See Membership renewal settings

Pending - New
A membership that has not been activated because it is awaiting administrator approval or payment of the membership fee. See Member and contact statuses.

Pending - Renewal
A member's membership is up to renewal, and a renewal invoice has been generated, or the member has begun the renewal process, but hasn't yet paid the membership fee. See Member and contact statuses

Pending - Level change
The member has initiated a level change but is either awaiting administrator approval, or has been not yet paid the membership fee for the new level (where required). Members must pay the full membership fee when they change levels. There is currently no pro-rating based on the previous membership level. See Member and contact statuses

Suspended
A member whose membership has been revoked and now appears as a non-member contact. Suspended members do not appear in member directories or featured member gadgets, and do not receive emails sent to all members. A suspended member can apply for membership just like any other contact. See  Suspending memberships.

Contact statuses

Active
A contact who has not been archived, and therefore appears in the contact list.

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A contact who has been removed from your contact list without being deleted from your Wild Apricot database. An archived contact is automatically excluded from email blasts – including event notices – and does not count toward your database limit. Archived contacts are automatically restored when they log in to your Wild Apricot site, register for an event, apply for membership, make a donation, or subscribe to a forum or forum topic. If the contact is a member, their membership level and status will also be restored. See Archived vs. active records

How membership status affects available functionality 

When someone visits your Wild Apricot site, the options available to them depends on whether they are a member, a contact, or someone not in your database. If they are a member, then their options are further defined by their membership status. A member can see their membership status on their member profile. A member's status can be updated manually by an administrator or automatically by the system.

The table below summarizes the functionality available based on membership status, in the absence of any other restrictions you may have manually applied while setting up site pages, membership levels, and events.

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Functionality Active Pending
Coldwater Creek Creek Promotion Promotion Coldwater Creek Coldwater Promotion Coldwater Coldwater Promotion Creek Promotion Promotion Creek Promotion Creek Coldwater Creek Creek Creek Promotion Coldwater Coldwater Creek Promotion Promotion Promotion Coldwater Coldwater Promotion
New
Pending
Renewal
Pending
Level Change
Lapsed Suspended Archived Logged
Coldwater Promotion Coldwater Creek Promotion Creek Promotion Creek Creek Promotion Promotion Coldwater Coldwater Promotion Creek Coldwater
in contact
Edit profile Promotion Coldwater Creek Promotion Promotion Coldwater Coldwater Coldwater Creek Coldwater Creek Promotion Creek Promotion Creek Promotion
See membership fields in profile
Appear in member directory Promotion Promotion Coldwater Creek Coldwater Creek Promotion Promotion Coldwater Promotion Creek Coldwater Creek Promotion Creek Coldwater
Appear in featured member gadget






View member-only pages Coldwater Coldwater Promotion Coldwater Creek Promotion Promotion Creek Promotion Creek Coldwater Creek Promotion Creek Coldwater Promotion Creek Coldwater Coldwater Creek Promotion Creek Promotion Promotion Promotion Creek Promotion Creek Coldwater Coldwater Promotion Coldwater
Apply for membership
Renew or change membership
Receive automatic renewal notices
Print/download membership cards Creek Coldwater Creek Promotion Promotion Promotion Coldwater Promotion Coldwater Promotion Creek Promotion Creek Creek Coldwater Coldwater
View or register for events
Register using member-only registration types
Receive event announcements, reminders
Receive email blasts Creek Promotion Coldwater Promotion Creek Coldwater Promotion Creek Creek Coldwater Coldwater Promotion Coldwater Creek Promotion Promotion
Post or comment in blog
Create topics and comment in forum Promotion Creek Promotion Coldwater Promotion Creek Coldwater Creek Coldwater Promotion Coldwater Coldwater Creek Promotion Creek Promotion Promotion Promotion Coldwater Promotion Coldwater Creek Promotion Promotion Coldwater Coldwater Promotion Creek Coldwater Creek Creek Creek
Can be added to bundle by bundle admin
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Coldwater Creek Promotion Promotion Creek Coldwater Coldwater Promotion Promotion Creek Coldwater Coldwater Promotion Creek Promotion Creek

Notes

  • Archived contacts are automatically restored when they log in to your Wild Apricot site, register for an event, apply for membership, make a donation, or subscribe to a forum or forum topic. If the contact is a member, their membership level and status will also be restored.
  • Active members who are overdue can sign up for members-only registration types, but members with a status of Pending - Renewal can't.